Refund Policy
We do not offer refunds on our subscription-based coaching services, digital products, or one-time purchases. All sales are final.
Shipping & Delivery Policy
Digital Products (eBooks, One-Time Purchase Programs)
Upon successful payment, you will receive an email with a link to download your product within 5 to 10 minutes.
If you do not receive your product within the above timeframe, please check your spam folder or contact us at support@ginamariefitness.net.
Subscription Coaching Services
Coaching services are provided digitally through our ‘Thrive by Gina Marie’ Mobile App and/or scheduled check-in calls.
Clients will receive mobile app access upon 1st successful subscription payment.
Return Policy
Due to the nature of digital products and coaching services, we do not accept returns.
If you experience technical issues accessing your product, contact us at support@ginamariefitness.net for assistance.
Subscription Coaching Services:
Clients may cancel their subscription at any time; however, cancellations during an active billing cycle will not be eligible for refunds or prorated returns.
To cancel your subscription, please reach out to Coach Gina before your next billing date to avoid being charged.
One-Time Digital Product Purchases:
All purchases of digital products (eBooks, one-time purchase programs) are final and cannot be canceled after payment.